Operations & Talent Lead - Dev Tool Startup

Our staffing agency represents a fast-growing, YC-backed startup that creates public-facing documentation for developers and businesses of all sizes.

This innovative company reaches 20M+ developers annually and powers the documentation of 3500+ companies, including major tech organizations like X, Anthropic, Scale AI, and over 20% of the most recent YC batch.

Solution

Our client has built a platform that transforms how companies create and manage technical documentation by:

• Providing powerful developer documentation tools
• Enabling businesses to create professional, public-facing documentation
• Serving developers and businesses of all sizes
• Supporting rapid scaling and growth for technical teams

Role

• San Francisco-based position (Mission District, moving to Jackson Square soon)
• $100K to $160K salary plus competitive equity
• 1-3 years of experience working in operations
• Visa sponsorship available for O1, TN, and H1B transfers (cannot sponsor new H1B)
• Reports directly to co-founders

Culture

• Fast-paced startup environment (YC backed)
• Opportunity to build a function from 0-1
• Highly visible role representing the company brand
• Collaborative team focused on ambitious growth
• Mission-driven organization serving millions of developers

Official Job Description

We're hiring an Operations Generalist/People Lead/Company Ambassador to own and lead critical company-wide goals related to growing the company. This is a highly visible role as you'll be the first screener candidates meet and a direct extension of our brand identity.

This role has largely been performed by our CTO and presents a great opportunity for anyone looking to build a function from 0-1 at a very fast-growing startup.

You will...

Hiring (end to end): Build an efficient, opinionated, and personable hiring funnel that converts talented candidates

• Contribute to company-wide hiring goals for technical and non-technical roles
• Assist in planning, creating, and releasing job descriptions and announcements
• Source candidates from schools, industries, and networks where skilled, ambitious people cluster
• Develop creative hacks that short-circuit traditional methods and give us an edge over other companies
• Partner with external recruiters to extend our network and add leverage to our hiring process
• Screen candidates to determine their motivation, preferences, and fit for our open roles
• Convert candidates efficiently, ensuring a thoughtful, personal touch at each step
• Close candidates we want to join us, working alongside the co-founders and hiring managers
• Coordinate recruiting logistics, including on-site interviews
• Optimize our hiring processes, tools, and systems to ensure efficiency

Brand Strategy: Craft a company brand and message that attracts the world's best talent

• Build a deep understanding of our customers, product, and industry
• Define what's unique about our company for candidates and why we're a top choice for high performers
• Build and own outbound messaging campaigns to attract candidates sourced at events
• Improve and develop new recruiting assets (e.g., website, career page, candidate slides)
• Craft compelling content blogs highlighting achievements, innovative projects, and employee stories

Project Management (ad hoc): Spearhead various projects, whether related to people or our business

• Work with marketing & operations to plan and execute events
• Support in planning and execution of team socials, offsites, dinners, etc.
• Support chief of staff in planning annual team off-sites

You...

• Have 1+ years of experience at a fast-growing startup (series B and below)
• OR have 1-2 years of experience in big 3 consulting or banking, demonstrating rigor and high work ethic
• Have 1-3 years of experience working in operations
• Possess variety of experience across operations, people management, business operations, etc.
• Have experience in full-cycle hiring processes, including sourcing and closing candidates
• Are familiar with job boards and HR software (we use Ashby as our ATS)
• Have familiarity with SaaS products or documentation
• Hold a degree from a top 30 university
• Demonstrate excellent communication skills - responsive, clear, succinct
• Can tell compelling stories, especially about a company and brand to candidates
• Are comfortable operating independently and efficiently, with little upfront guidance
• Have a desire to learn and test out new ways to attract talent and build community
• Clearly want to work at an early-stage startup

Our ideal candidate should NOT be:

• Without startup experience
• Specialized in only one area (recruiting only, for example)
• Too senior (5-10 years or more of experience)